ACCESS DENIED?

If you are receiving an "access denied" message, you are either attempting to log-on from several computers simultaneously, or the system is confused by several users sharing the same computer with different passwords.

TRY THIS FIRST

(1) REFRESH or RELOAD the MEMBER LOGIN page to clear all existing usernames or passwords.

(2) Enter your caSe SeNsitivE USERNAME and PASSWORD.

IF THAT DOESN'T WORK

(1) Delete Temporary Internet Files from your browser.

Click Tools, Internet Options, Delete Temporary Internet Files

(2) Return to the MEMBER LOGIN page. REFRESH or RELOAD the page to clear all existing usernames or passwords.

(3) Enter your caSe SeNsitivE USERNAME and PASSWORD.